Terms of Use

PLEASE READ THE FOLLOWING TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

The CrownedByQueenExtensions.com “Terms of Use” govern the use of this website and the purchase of any products from it. The website is owned and operated by CrownedByQueenExtensions.com. In the context of this website, “we”, “our” and “us” means www.CrownedByQueenExtensions.com and “you” and “your” means you, the user or customer of this website. If you do not agree with these terms of use, do not use this site and click here.

COPYRIGHT

The entire content published on this site, including but not limited to text, graphics or code is copyrighted under copyright laws, and is the sole property of www.CrownedByQueenExtensions.com. Copyright 2017, CrownedByQueenExtensions.com, All Rights Reserved. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with www.CrownedByQueenExtensions.com. Without obtaining our prior written consent, any other use, including but not limited to the reproduction, modification, distribution, display or transmission of the content of this site is strictly prohibited. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

INTELLECTUAL PROPERTY RIGHTS

You acknowledge and agree that all copyright, designs, the “look and feel” of the Site, trademarks and all other intellectual property and material rights relating to the Content as herein described, including CrownedByQueenExtensions.com. Software and all HTML and other code contained in this Site, shall remain at all times vested in CrownedByQueenExtensions.com and/or are the property of their respective owners. All such Content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on this Site are protected by federal and provincial laws and regulations and international treaty provisions. You are permitted to use the Content only as expressly authorized by CrownedByQueenExtensions.com and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited.

CHANGES TO TERMS

We reserve the right to make changes to these Terms of Use at any time without notice to you; should those changes be required for a successful technological and legal operation of this site. You should check these Terms of Use regularly for such changes.

CHANGES TO PRODUCTS AND PRICES

We reserve the right to make changes to the products and prices listed on the site without notice to you, and to other content of this website, at any time without notice.

While we do our best to ensure that product descriptions on our website are accurate, some inaccuracies, typographical errors or misinterpretations may occur. We reserve the right to correct such inaccuracies or typographical errors as they are identified. Should an error occur in which relates to an order, we have the right to cancel the order at anytime without notice to you.

COLORS

We have made every effort to display as accurately as possible the colors of our products that appear on the Site. We cannot guarantee that your computer monitor’s display of any color will be accurate.

SECURITY & PAYMENT

Your financial & identity protection is our most important priority. That is why we process all payments securely and we do not share, sell or otherwise render any of your information to anyone, unless permissible by applicable law.

DUTIES AND TAXES

All prices indicated on this website do not reflect any or all of the international duties, taxes, or other customs charges that the package may encounter when it arrives in its final destination. Please contact the customs agency officials to find out of all applicable taxes and duties (if any). Those charges vary greatly from country to country and will not be covered by us.

RESOLVING YOUR CONCERNS

If you have any concerns with, or do not understand our Terms of Use, contact us immediately before using our site. We will make every effort to address and resolve your concerns.

OFFICIAL AGREEMENT

By using the CrownedByQueenExtensions.com website, you constitute your complete agreement and understanding of the Terms of Use (“Terms and Conditions”) listed herein. No hand affixing signatures are required for agreement; simply the use of our Site automatically binds you to these terms and all the terms above. If you do not agree with any part of this agreement, you must cease use of our website immediately, as required by law. Updates to this agreement does not void any User’s agreement to these terms; their agreement to these Terms are transferred over from the outdated document to the new modified agreement. This is set in place to assure all Site User’s agree with the terms listed herein and the User may browse at their own risk – it is their duty and complete responsibility to check back to these terms regularly for changes made.

FOR ORDERS PLACED IN THE UNITED STATES:

• All packages will ship using the United States Postal Service (FedEx) www.FedEx.com
• Orders ship in 1-2 days.
• Tracking numbers will be posted to all orders after the allowed processing time.
• Crowned By Queen Extensions NOT responsible for any packages that have been lost or stolen in the shipping process. We do not reimburse buyers for any packages that have been lost or stolen due to unforeseen circumstances that are out of our control. If you would like to add insurance to your package please call or send us an email before you place your order.
• Please place the order on a date that will give you enough time to receive your order before your appointment. Processing time cannot be expedited or expressed. However the shipping time can be expressed.

PRICING AND PAYMENTS OPTIONS

a. PIF-pay in full at time at time of placing order via Pay
Pal or Credit/Debit card.
b. Financing is available for those who qualify. CLICK Pay Pal’s “pay later” option DURING CHECKOUT OF MORE INFORMATION.
c. 60 Day Pay Plan. 50% down payment will be required which is NON-REFUNDABLE the balance must be satisfied by the 60th day in order to start construction of wig or shipment of bundles, Clip-Ins, frontals, and/or Closures. If balance is NOT SATISFIED YOU LOSE YOUR FULL DEPOSIT.

RETURN POLICY

a. For Full refund will be returned for any orders cancelled within the first 24hrs. Eastern Standard Time.
b. For Full refund on any Closures or Frontals. You MUST notify CBQE via email at Fashionist2808@yahoo.com of this decision within 48 hours (2 days) after delivery is received and item must be ship back within 5 days after notification with tracking number. YOU HAVE A FULL 7 days in total get item(s) back to CBQE ALL items Must be in its original condition. Due to sanitary reasons, we do not accept returns for items that have been worn, styled, hair products applied such as glue, hair spray, shampoo etc. or that have the extra lace cut off, or the hair cut or trimmed. If Item(s) are in CBQE satisfactory condition at that time we will issue a FULL refund plus shipping Cost. If the Item(s) are not up to CBQE satisfaction you will NOT BE ISSUED A REFUND & WILL BE CHARGED AN ADDITIONAL shipping fee to return item. To ensure this problem won’t occur we ask you to send an explanation why you want to return item(s) along with a clear photo attached to ensure its CBQE RETURN POLICY WORTHY.

EXCHANGE POLICY

a. CBQE stands behind our product 100% and we want to assure that our customer is getting the true Crowned By Queen experience, so if we offer a one time 30 day guarantee. That’s right! if your Hairs, isn’t to YOUR satisfaction we will ship you a NEW product on us! all you have to do is email us at Fashionist2808@yahoo.com including your reason why along with attached photo(s) supporting your reason why and if its true we will ship you a new product (same, equal, or less than product of your choice).
b. Wasn’t as shown on website or ordered the wrong texture/curl pattern you have 7 days to return item and exchange it for something equal in value. YOU

MUST PAY FOR SHIPPING COST

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you place an order, subscribe to a newsletter, fill out a form or enter information on our site.
How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
We do not use an SSL certificate
• We do not need an SSL because:
Orders are processed thru Paypal.com

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Help remember and process the items in the shopping cart.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled It won’t affect the users experience that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders .

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
Third party links

We do not include or offer third party products or services on our website.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA we agree to the following:
Users can visit our site anonymously
Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above.
Users will be notified of any privacy policy changes:

• On our Privacy Policy Page
Users are able to change their personal information:

• By logging in to their account

How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
It’s also important to note that we do not allow third party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email
• Within 7 business days
We will notify the users via in site notification
• Within 1 business day

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:

To be in accordance with CANSPAM we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can email us at
and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.